- Terms & Conditions -
General. Tickets.TheArtsTicketingSolutions.com is the official website to buy e-tickets for events sponsored by South Florida Friends of Classical Music. The official website acts as an intermediary between buyers and ALL events by South Florida Friends of Classical Music to facilitate the purchase and sale of event tickets. All sales are final. The following are the rules ("TERMS") that govern use of the Tickets.TheArtsTicketingSolutions.com website ("SITE") by the user of the SITE ("USER"). By using or visiting the SITE, USER expressly agrees to be bound by these TERMS and to follow these TERMS and all applicable laws and regulations governing SITE. SITE reserves the right to change these TERMS at any time; new TERMS are effective immediately upon posting on SITE. If USER violates these TERMS Tickets.TheArtsTicketingSolutions.com may terminate USER'S access to SITE, ban USER from future use of SITE, cancel USER'S ticket order, and/or take appropriate legal action against USER.

Orders. E-Ticket information for the SITE who will fulfill USER'S order (hereinafter known as "FULFILLER") will be provided to USER upon completion of the purchase process. If this information is lost, USER may contact Tickets@FriendsOfClassicalMusic.org to retrieve information about the order.

E-Ticket Instant Download. Electronic tickets or "e-tickets" are available for immediate download. After placing an order, USER will receive an email with the tickets with a QR code; therefore, it is important that USER provides accurate email address information during the order process. The USER will be required to enter order specific credentials to gain access to the tickets, and USER must have access to a printer from which to print the tickets. USER is responsible for contacting Customer Support should USER not receive the email instructions, be unable to download the tickets, or be unable to print the tickets. Neither SITE nor FULFILLER will issue refunds for USER'S failure to provide a correct email address or failure to print the tickets.

Acceptable E-Tickets. Printed electronic tickets or "e-tickets" with a QR code will be accepted in paper at the event's location, also QR code can be downloaded and shown directly from any USER's smart phone.

Will-Call Option. Should USER encounter a problem printing the e-tickets, USER must contact FULFILLER for assistance on how to pick up the tickets at the box office. USER must let FULLFILLER know in advance about the intention of picking up the tickets at the box office of the venue. Tickets should be ready no earlier than one hour before the scheduled start of the event. USER will need to bring a government-issued ID in order to claim the tickets.

Fraudulent Use. In order to protect USER from fraud, USER may be required to provide additional proof of identify on any order. Proof of identity may include but is not limited to a public document such as a state driver's license or federal passport. Note: Once your "e-ticket" QR code has been scanned, it cannot be scanned again as it will become 'Used', avoiding this way fraudulent use by a different person trying to use same QR code to enter the premises.

Shipping. No shipping of tickets is offered through our website.

All sales are final. Since tickets are a one-of-a-kind item and not replaceable, there are no refunds, exchanges, or cancellations. If an event is postponed or rescheduled, tickets will be honored for the rescheduled date. New tickets will not need to be issued. If an event is cancelled without a rescheduled date, USER will need to contact FULFILLER for a refund. Refunds will be processed in the same currency as the original order. Conversion charges, including though not exhaustive of the ones issued by USER'S bank, if any, are not covered by SITE or FULFILLER.

Pricing. All prices are in United States Dollars (USD) unless otherwise specifically stated.

Service Fee. There will be NO cost per ticket associated with SITE operation, customer service center operation, and other costs associated with the fulfillment of USER'S ticket request.

Credit Card Charges. USER'S credit card will be charged by Authorize.net Merchant Services. If USER has any questions about charges on USER'S credit card statement, USER should contact SITE at Tickets@FriendsOfClassicalMusic.org.

Disputed Charges. USER is responsible for any and all legal fees incurred by USER, FULFILLER, and/or SITE associated with USER'S disputed charges and chargebacks for purchases made on SITE. In no event will SITE or FULFILLER be responsible for such legal fees.

Event Listings. SITE does not guarantee the accuracy of event information on SITE including but not limited to event name, event location or venue, event start time, or event date. Concerts and artists may be cancelled/changed at any time.

Ticket Holder Behavior Policy. The USER agrees to abide by all rules and policies of the venue where the event is located relating to conduct and behavior. Should the USER be ejected from the event for failure to abide by the venue's rules and policies, USER shall be subject to all applicable fines and legal or other expenses associated with the ejection. USER shall not be entitled to a refund due to ejection from the event for failure to abide by the venue's rules and policies. Further, should the ejection result in the loss of the TICKET SELLER's right to use any other season tickets at that venue, or the right to purchase other tickets from that venue, USER shall be held liable for all reasonable costs, expenses, and losses associated with said loss, including but not limited to all direct, indirect, vicarious, consequential, exemplary, incidental, special or punitive damages, including lost profits.

Violation of the Terms. SITE, in its sole discretion, and without prior notice, may terminate USER'S access to SITE, cancel USER'S ticket order, or exercise any other remedy available to it. USER agrees that monetary damages may not provide a sufficient remedy to SITE for violations of these terms and conditions and USER consents to injunctive or other equitable relief for such violations. SITE may release USER information by operation of law, if the information is necessary to address an unlawful or harmful activity against SITE. SITE is not required to provide any refund to USER if USER is terminated as a user of SITE.

Disclaimers. SITE MAKES NO ASSURANCES THAT SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR PROVIDE SPECIFIC RESULTS FROM USE OF SITE OR ANY SITE CONTENT, SEARCH, OR LINK THEREIN. THE SITE AND SITE CONTENT ARE DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS.

SITE IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE TO ACT OF ANY TICKET EVENT, VENUE, PERFORMER, PROMOTER OR OTHER THIRD PARTY IN CONNECTION WITH OR REFERENCED ON SITE.

Governing Law. USER agrees that any controversy or claim arising out of or relating to the use of SITE will be governed by the laws of the State of Florida without regard to its conflict of law provisions. USER agrees to personal jurisdiction by venue in the state and federal courts of the State of Florida, Miami-Dade County.

Force Majeure. SITE shall not be deemed in default or otherwise liable under these rules and policies due to its inability to perform its obligations by reason of any fire; earthquake; flood; substantial snowstorm; epidemic; accident; explosion; casualty; strike; lockout; labor controversy; riot; civil disturbance; act of public enemy; cyber-terrorism; embargo; war; act of God; or any municipal, county, state, or national ordinance or law; or any executive, administrative, or judicial order (which order is not the result of any act or omission which would constitute a default hereunder); or any failure or delay of any transportation, power, or communications system; or any other or similar cause not under SITE'S control (hereinafter all of the foregoing is collectively referred to as FORCE MAJEURE). Notwithstanding the foregoing, SITE shall be permitted to terminate this Agreement with or without notice to USER in the event that USER is prevented from performing hereunder due to FORCE MAJEURE.